At dizitic, we understand that circumstances may change, and you may need to cancel your purchase of a digital product. However, please note that due to the nature of digital products, cancellation may not always be possible. We strive to provide a fair and transparent cancellation policy for our customers, and we appreciate your understanding in this matter.
As digital products are intangible and instantly accessible, we do not offer refunds for purchases of digital products. Once the purchase is made and the product is accessed or downloaded, it cannot be returned or refunded. We encourage you to carefully review the product description, features, and specifications before making a purchase decision.
While cancellations and refunds are generally not available for digital products, there may be certain exceptional circumstances where we can consider a refund. These circumstances include:
If you believe you qualify for an exception, please contact our customer support team within 3 days of your purchase. We will carefully review your case and determine if a refund can be provided.
If you have any questions or concerns regarding our cancellation policy for digital products, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide any necessary clarification.
You can contact us via email at contact@dizitic.com .
Thank you for choosing dizitic. We value your business and are committed to providing you with the best possible digital products and customer service.